COVID-19 POLICY

The Healthy, Safety and Well-being of our participants and staff is our highest priority and we will be happy to answer any questions you have in regards to our COVID19 protocol.

Due to the current situation and rise in COVID19 cases in Indonesia, we are updating our policy to require a negative COVID19 test for all participants entering the camp.

1. We will require a negative COVID19 test before entry into the camp. The test must be conducted by a lab, hospital, or clinic within 48 hours prior to entry to the camp.

Home test kits will not be accepted.

For children under 7 years of age, we recommend the Genoese test as it is non-invasive. However, if you choose the rapid antigen test or PCR test they will also be accepted.

Please present the test results for your child(ren) at registration.

We ask that you supply a mask or face shield for your kids (we find that face shields work better for outdoor activities).

We will check your temperature upon arrival. It must be 37.3 or lower to enter the camp.

You must wash your hands upon entry. We also frequently remind kids to wash their hands after each activity and after meals. And we constantly remind the participant to wear their masks or face shields during group activities.

We also instruct participants to practice 1.5-meter social distancing during meals, sharing circles, and related activities. If a student feels unwell they should report to us immediately for a temperature check and referral to our nurse.

We will have a nurse on-site during the camp. If the student presents any signs or symptoms (coughing, fever) we will isolate the student and report to you as their parent and determine the next steps (i.e. picked up from camp and report to a hospital or clinic).

Our facilitators wear a face shield or mask during instruction and follow the same social distancing, temperature check, and hygiene practices as listed above.

2. If you recently travelled from Jakarta or other cities in Indonesia and have been tested within 48 hours prior to entry at Green Camp we will accept the test used for your flight.

3. A negative test result is required for each week you attend camp and must be presented at registration at the beginning of each camp.

4. We apologize for any inconvenience however, the health and safety of our participants and staff is our priority and we have made this decision based on the latest up to date information with health and safety in mind.

 

 

UPDATED REFUND POLICY

Due to the current situation, we have adjusted our refund policy as follows:

1)    A transferable voucher for an equal or lesser value valid for 2 years from your original camp start dates (depending on availability). The voucher can be transferred to family or friends with at least one month’s notice. We will require a list of the new participants one month before the new camp start dates if the voucher is transferred.

2)    No refund will be issued if the guest cancelled 14 days prior to the camp start date.

3)    If we cancel a program then the participant will receive a full refund minus a $30 processing fee.

For more information please check out our cancellation policy.

 

 

 

GREEN CAMP ACTIVITY & COMMITMENT TO CLEANLINESS

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests during their stay on the property. Daily, our team is working to ensure that they meet the latest guidance on hygiene and cleaning. Our health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from hand washing hygiene and cleaning product specifications to the guest rooms and common area cleaning procedures.

Specific steps we are taking include:

  •   Hand Hygiene: Proper and frequent hand washing is vital to help combat the spread of viruses. In our daily meetings, our teams are reminded that cleanliness starts with this simple act. It’s important for their health and that of our guests.
  •   Cleaning Products and Practices: We use cleaning products and protocols which are effective against viruses, including:

Guest Rooms: We use cleaning and disinfecting procedures to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch areas.

Public Spaces: We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the door handles and public bathrooms.

Back of House: In the spaces where associates work “behind the scenes,” we are increasing the frequency of cleaning and focusing on high-touch areas like staff lockers, storage rooms, and back offices.

 

 

 

TRAVEL POLICY

Closely following the WHO situation report on the spread of Coronavirus, the Indonesian government has suspended its visa exemption policy for a short-stay visit, visa-on-arrival and diplomatic/service visa-free facilities for all countries.

Please see below information regarding the government policy should you intend to travel to Bali.

  •   All foreigners/travellers who wish to visit Indonesia must obtain a visa from Indonesian missions in accordance with the purpose of their visit. Upon submission, applicants must provide health certificates issued by relevant health authorities from their respective countries.
  •   The health certificate must be valid and shown to the airlines’ staff during check-in. The traveller is prohibited to enter or transit Indonesia if he/she could not show his/her health certificate from the health authority.
  •   All visitors/travellers must complete and submit a Health Alert Card to the Port Health Authority upon arrival at Indonesian airports.
  •   Should the travel history indicate that a person has travelled to the government-concerned countries in the last 14 days; such a person may be refused entry to Indonesia.
  •   For Indonesian citizens who have travelled specifically to areas mentioned above, therefore he/she will have an additional check-up at the arrival airport by the Port Health Authority.

This policy is effective starting on Friday, March 20th 2020 at 00.00 local Jakarta time. This policy is temporary and will be evaluated according to the development of Covid-19 cases. The passengers who are affected because of this policy may please contact representatives of local government authorities.

Information on the policy can be accessed through the Ministry of Foreign Affairs of The Republic of Indonesia website. These measures are temporary and shall be evaluated according to further development.

 

 

 

OFFICIAL HOSPITALS IN BALI FOR COVID-19 PATIENTS

The Sanglah General Hospital in Denpasar, Sanjiwani General Hospital in Gianyar regency, Tabanan General Hospital and Buleleng General Hospital are officially the four hospitals in Bali that will handle possible COVID-19 patients. The main public hospital in Bali is RSUP Sanglah Hospital located in Denpasar, the biggest hospital on the island and has English speaking staff, an international wing and specialists available.

RSUP Sanglah Hospital
Address: Jalan Diponegoro, Dauh Puri Klod, Denpasar Barat, Kota Denpasar
Google Maps
Contact: +62 361 227 911

RSUD Sanjiwani Gianyar
Address: Jalan Ciung Wanara-Gianyar No.2, Gianyar, Kec. Gianyar
Google Maps
Contact: +62 361 943020

RSUD Tabanan
Address: Jalan Pahlawan, Delod Peken, Kec. Tabanan, Tabanan
Google Maps
Contact: +62 361 811027

RSUD Buleleng
Address: Jalan Ngurah Rai No.30, Astina, Kec. Buleleng
Google Maps
Contact: +62 362 22046

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