COVID-19 Policy

Thank you for continuing your support to Green Camp Bali, we have taken several precaution steps related to the outbreak of the Novel Coronavirus disease (COVID-19) to maintain a safe, secure environment for our valued guests and employees by following guidelines from WHO and the local health departments. Our management teams are also on standby 24/7 to support the property with local and regional authorities.

UPDATED REFUND POLICY

 

Due to the current situation, we have adjusted our refund policy as follows:

 

1)    A transferable voucher for an equal or lesser value valid for 2 years from your original camp start dates (depending on availability). The voucher can be transferred to family or friends with at least one month’s notice. We will require a list of the new participants one month before the new camp start dates if the voucher is transferred.

2)    A 50% refund will be issued if international travel restrictions are lifted and flights have resumed within 14 days of the original camp start dates.

3)    If airports remain closed and international travel is restricted within 14 days of the original camp start dates we will refund 85% and retain a 15% admin fee.

4)   If we cancel a program then the participant will receive a full refund minus a $30 processing fee.

For more information please check out our cancellation policy.

GREEN CAMP ACTIVITY & COMMITMENT TO CLEANLINESS

 

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests during their stay in the property. Daily, our team is working to ensure that they meet the latest guidance on hygiene and cleaning. Our health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from hand washing hygiene and cleaning product specifications to the guest rooms and common area cleaning procedures.

 

Specific steps we are taking include:

 

  •   Hand Hygiene: Proper and frequent hand washing is vital to help combat the spread of viruses. In our daily meetings, our teams are reminded that cleanliness starts with this simple act. It’s important for their health and that of our guests.
  •   Cleaning Products and Practices: We use cleaning products and protocols which are effective against viruses, including:

 

Guest Rooms: We use cleaning and disinfecting procedures to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.

 

Public Spaces: We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the door handles and public bathrooms.

 

Back of House: In the spaces where associates work “behind the scenes,” we are increasing the frequency of cleaning and focusing on high-touch areas like staff lockers, storage rooms, and back offices.

TRAVEL POLICY

 

Closely following the WHO situation report on the spread of Coronavirus, the Indonesian government has suspended its visa exemption policy for a short-stay visit, visa-on-arrival and diplomatic/service visa-free facilities for all countries.

 

Please see below information regarding the government policy should you intend to travel to Bali.

 

  •   All foreigners/travellers who wish to visit Indonesia must obtain a visa from Indonesian missions in accordance with the purpose of their visit. Upon submission, applicants must provide health certificates issued by relevant health authorities from their respective countries.
  •   The health certificate must be valid and shown to the airlines’ staff during check-in. The traveller is prohibited to enter or transit Indonesia if he/she could not show his/her health certificate from the health authority.
  •   All visitors/travellers must complete and submit a Health Alert Card to the Port Health Authority upon arrival at Indonesian airports.
  •   Should the travel history indicate that a person has travelled to the government-concerned countries in the last 14 days; such a person may be refused entry to Indonesia.
  •   For Indonesian citizens who have travelled specifically to areas mentioned above, therefore he/she will have an additional check-up at the arrival airport by the Port Health Authority.

 

This policy is effective starting on Friday, March 20th 2020 at 00.00 local Jakarta time. This policy is temporary and will be evaluated according to the development of Covid-19 cases. The passengers who are affected because of this policy may please contact representatives of local government authorities.

 

Information on the policy can be accessed through the Ministry of Foreign Affairs of The Republic of Indonesia website. These measures are temporary and shall be evaluated according to further development.

OFFICIAL HOSPITALS IN BALI FOR COVID-19 PATIENTS

 

The Sanglah General Hospital in Denpasar, Sanjiwani General Hospital in Gianyar regency, Tabanan General Hospital and Buleleng General Hospital are officially the four hospitals in Bali that will handle possible COVID-19 patients. The main public hospital in Bali is RSUP Sanglah Hospital located in Denpasar, the biggest hospital on the island and has English speaking staff, an international wing and specialists available.

 

RSUP Sanglah Hospital

Address: Jalan Diponegoro, Dauh Puri Klod, Denpasar Barat, Kota Denpasar

Google Maps

Contact: +62 361 227 911

 

RSUD Sanjiwani Gianyar

Address: Jalan Ciung Wanara-Gianyar No.2, Gianyar, Kec. Gianyar

Google Maps

Contact: +62 361 943020

 

RSUD Tabanan

Address: Jalan Pahlawan, Delod Peken, Kec. Tabanan, Tabanan

Google Maps

Contact: +62 361 811027

 

RSUD Buleleng

Address: Jalan Ngurah Rai No.30, Astina, Kec. Buleleng

Google Maps

Contact: +62 362 22046